Shipping Policy

At Japamats, we ensure that your orders are delivered in a timely and efficient manner. Please review our shipping policy below:

1. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Charges

  • Shipping charges are calculated based on the weight of the product and the delivery location.
  • These charges will be displayed at the checkout page before payment.

3. Delivery Timeline

  • Domestic shipments: 3-7 business days.
  • International shipments: 7-14 business days, depending on the destination country.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • Use this number to monitor your shipment’s progress on the courier’s website.

5. Delayed or Lost Shipments

  • If your shipment is delayed or lost, please contact our support team at support@japamats.com with your order details.