Consumer Rights Policy

Japamats prioritizes consumer rights and adheres to fair business practices. Here is an overview of your rights as a customer:

1. Right to Information

  • Customers have the right to receive clear and accurate information about products, pricing, and services.

2. Right to Safety

  • All products sold by Japamats meet quality and safety standards.

3. Right to Redress

  • Customers can raise complaints about defective or damaged products.
  • Complaints will be addressed promptly through our refund and return policy.

4. Right to Privacy

  • Customers’ personal information is handled as per our privacy policy.

5. Contact Information for Consumer Grievances

Email: support@japamats.com

Phone Number: +91 90089 68248

Address:  Japa Mats LLP | India Office, Building Number 5
Sy No 53, 54/1 | Hegganahalli Village | Kundanahobli | Devanahalli, Bangalore Rural – 562110 Karnataka India